Letting customers know that you appreciate their business and are concerned about their vehicle’s health not only helps strengthen customer retention, but also boosts the bottom line.
With Pit Crew CoOp’s Text Marketing, you can:
- Increase Customer Reviews to sites like Google, Yelp, and Facebook
- Remind customers of upcoming appointments
- Send customers deals, predictive service reminders and more
- Increase customer loyalty and retention with follow-up, thank you, and we miss you messages
Pit Crew CoOp Text Marketing offers a powerful and easy-to-use SMS portal that allows you to customize your SMS Marketing, specifically designed for your auto repair shop business. You can use it as your full-blown customer retention and reminder program. From deals to service reminders, connect directly with your customers with personalized and automated text messages! Read on to learn more.
Digital Rewards Program
Our 100% Digital Rewards Program fully utilizes texting to communicate with your customers. You can text:
- Digital Welcomes when customers sign up
- Digital Rewards Cards and rewards card balance reminders
- Digital Referral Cards that customer can text forward to family and friends
- Digital Notification when a customer has earned a free oil change service
Predictive Reminders
Predictive reminder text messages you can send include:
- State or Safety Inspection Reminder
- Declined or Deferred Service Reminder
- Scheduled Maintenance Intervals
- Oil Change Reminder
SMS Text Blasts
Having a slow day or need to send out an announcement to your customers? You can send text messages to individual customers or send out text blasts to your customer database based on the criteria you set.
- Holiday and seasonal offers
- Watch your mailbox for your gift card mailer
- Nominate or vote for us for best local auto repair
- Open House or other events
- Charity fundraising
Did you know? By combining a text message with a direct mail reminder, you will see nearly a 75% increase in response rate!
Automated text messages you can set up and send include:
- Appointment Reminders
- Customer Review Requests
- Thank You for Your Business
- Service Follow-Up
- We Miss You
- Rewards Balance Reminders and Expiration
- Roadside Assistance Expiration
Drop us a line on our Contact Form to ask how you can best implement an effective SMS Text Marketing program for YOUR auto repair shop.