by Brenda Adamson | Sep 11, 2020 | Community Outreach, Customer Referrals, Rewards Program
UPDATED: April 5, 2023 If you’re like most auto repair shops, you probably already have a new customer referral program in place. Most business owners who have a referral program or are thinking about implementing a referral program worry about the profitability...
by Brenda Adamson | Sep 2, 2020 | Community Outreach, Support Local
With a great partnership, both your auto repair shop business and local non-profits can support each other and your community. As an auto repair shop, you can help raise awareness about the local non-profit and encourage Reward Dollar donations from customers. You can...
by Brenda Adamson | Aug 26, 2020 | Community Outreach
Create a spirit of partnership with your customers and communicate with a Total Surround-Sound Experience Corporate Social Responsibility (CSR) has become a huge factor for today’s consumer in determining their purchasing decision. In the 2017 Cone Communications CSR...
by Brenda Adamson | Aug 19, 2020 | Rewards Program
First, stop calling it a Rewards Program. When deployed using today’s criteria (the 5 P’s of Relevance), you can expect these results: • Decrease 1-and-dones • Increase annual household spend • Increase average repair order RELEVANCE matters for today’s consumer. “71%...
by Brenda Adamson | Aug 12, 2020 | Rewards Program
YES and NO. Surprised? The truth is, not ALL auto repair shops are able to successfully implement a Rewards Program. Are you one of those shops that can? As with any tool or equipment that you use in your automotive repair shop, it depends on different factors: THE...
