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How to Build a Rewards Program That Works

How to Build a Rewards Program That Works

First, stop calling it a Rewards Program. When deployed using today’s criteria (the 5 P’s of Relevance), you can expect these results: • Decrease 1-and-dones • Increase annual household spend • Increase average repair order RELEVANCE matters for today’s consumer. “71%...
The Loyalty Lifecycle

The Loyalty Lifecycle

The Loyalty Lifecycle Benefits ALL: The Vehicle, the Customer, the Auto Repair Shop – AND your Local Community. Pit Crew Marketing is the only company that moves the customer through a Rewards continuum based on how they behave through The Loyalty Lifecycle. What is...